logo
Search for anything...
About
SignNow logo

SignNow - Review & Pricing 2025

eSignature

Visit website

Expert review

Stackfix's Rating

7.8 / 10

Last updated on

Reviewed by Paddy Stobbs

Stackfix Co-Founder & CEO

PS

Key findings

SignNow is a solid, budget-friendly eSignature solution that balances affordability with functionality. It’s a great fit for businesses that need strong features without the hefty price tag of bigger players. That said, it falls short on deeper integrations and workflow automation, making it less ideal for more complex needs.

Feature available

Pros

Exceptional Customer Support
We found SignNow's 24/7 support to be outstanding, with quick responses from friendly human agents via live chat and comprehensive self-serve resources. Corporate accounts get additional phone support, making it ideal for businesses needing reliable assistance.
Highly Customizable Platform
During testing, we were impressed by SignNow's extensive customization capabilities. Users can control everything from branding and field properties to signing order and team permissions, with powerful features like formula fields and conditional logic.
Excellent Document Export Options
We found SignNow's export functionality to be comprehensive, offering PDF exports with history and attachments, CSV report downloads, and seamless cloud storage integration. The platform's native CRM integrations enable smooth data syncing.
Superior Branding Customization
We found SignNow's branding capabilities to be exceptional, offering granular control over signing sessions, view modes, and email notifications through their API. This makes it perfect for businesses wanting to maintain consistent branding.
Strong Integration Capabilities
We were impressed by SignNow's extensive integration ecosystem, featuring native connections with major platforms like Salesforce, Pipedrive, and Microsoft 365, plus Zapier support for thousands more integrations. The API enables custom solutions.

Feature unavailable

Cons

Limited Document Correction Options
We found that SignNow forces users to void and resend documents when corrections are needed, rather than allowing simple edits and reissuing. This creates unnecessary friction for teams handling high volumes of contracts requiring frequent adjustments.
Restricted Permission Controls
We were frustrated by SignNow's inflexible permission system. Custom permission profiles can't be defined for specific privileges like admin capabilities or document-sending rights, limiting organizations that need granular access control.
Unreliable Field Auto-Detection
During our testing, the 'Magic Fields' feature for automatically detecting and placing signature fields proved unreliable. This forces users to manually place fields, slowing down document preparation for teams handling multiple templates.
Limited Security Authentication Options
We found SignNow lacks advanced security features like ID verification and knowledge-based authentication, which could be problematic for organizations in regulated industries requiring stronger signer verification methods.
Basic Reporting Capabilities
While testing the platform's analytics, we found SignNow's reporting features to be basic, lacking advanced insights that larger organizations might need for detailed workflow analysis and optimization.

SignNow is best for

  • Businesses with teams needing flexible document workflows and customizable signing processes
  • Who need robust integration capabilities with major business platforms
  • And/or who need comprehensive document security and audit trails

SignNow is less good for

  • Businesses with complex security feature needs
  • Who need granular role-based permissions
  • And/or who need advanced ID verification methods

SignNow pricing

Pricing calculator

Billing cycle

Business

$20

Billed monthly

Business Premium

$30

Billed monthly

Enterprise

$50

Billed monthly

Site License

$1.50

document / month

Billed monthly

Common features

Completion rate tracking
Interactive fields
Auto-suggest and place fields
Formula fields
In-person signing mode
Conditional objects
File upload field
API Access

Advanced features

Salesforce
Create eSignature documents
Loading...

Compare other eSignature Tools

Want to find out how SignNow stacks up with its competitors?

DS

Docusign vs SignNow

DS

DocHub vs SignNow

SS

ShareFile vs SignNow

PS

PandaDoc vs SignNow