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ThriveSparrow - Review & Pricing 2025

Performance Management

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Expert review

Stackfix's Rating

7.2 / 10

Last updated on

Reviewed by Paddy Stobbs

Stackfix Co-Founder & CEO

PS

Key findings

ThriveSparrow delivers a comprehensive performance management suite with modern analytics and AI capabilities typically found in newer platforms. This product meets a lot of feature requirements, serving both small teams new to performance management and large enterprises consolidating their software.

Some key features are missing however, including 1:1s and feedback requests along with a very limited integration suite where users have to instead set up custom connections with their customer success manager.

In spite of a feature list falling short compared to some of the category leaders, ThriveSparrow's well executed user experience, leading platform customisability, and excellent customer support makes it a good challenger to the leaders in Lattice, 15Five, and Leapsome.

Feature available

Pros

Outstanding Customer Support
We found ThriveSparrow's support to be remarkably responsive and comprehensive. Their multi-channel approach includes instant chat support with 2-minute response times, expert escalation for complex queries, and proactive follow-ups from dedicated account managers.
Sophisticated Goal Alignment Tools
We were impressed by ThriveSparrow's ability to visualize and connect individual goals to larger organizational targets. The platform excels at integrating with external project tracking tools, allowing teams to maintain goal alignment across multiple levels of the organization.
Highly Customizable Performance Forms
We were impressed by ThriveSparrow's form builder, which offers granular control over feedback forms. Teams can create custom review flows with all standard question formats, integrate rich content, and access pre-tested question banks across 20 languages.
Intelligent Performance Analytics
We found ThriveSparrow's AI-powered insights particularly well implemented, offering subtle but valuable suggestions for action plans and performance summaries. The platform's ability to analyze feedback data and generate actionable insights impressed us during testing.
Comprehensive Pulse Survey System
We were impressed by ThriveSparrow's full-featured pulse survey functionality in the 'Engage' module. The intuitive, data-rich dashboard enables managers to quickly gather and analyze employee feedback, making it particularly valuable for teams focused on continuous engagement.
Flexible Review Scheduling
We found ThriveSparrow offers exceptional control over review scheduling. During testing, we could not only schedule reviews in advance but also customize follow-ups, set recurring cycles, and manage notifications - perfect for organizations with complex review needs.

Feature unavailable

Cons

Poor 1:1 Meeting Management
We found ThriveSparrow's 1:1 meeting functionality to be severely lacking. There's no dedicated mechanism for managers to track 1:1s separately from review cycles, nor can employees request meetings. This is particularly problematic for organizations prioritizing regular check-ins and continuous feedback.
Limited Integration Capabilities
ThriveSparrow's integration suite is disappointingly basic, with an integratability rating that barely passes our standards. Teams must rely on custom connections through customer success managers, which can slow implementation and limit automation possibilities.
Restricted Data Export Options
The platform's data export capabilities are frustratingly limited. While basic CSV and PDF exports are available, the restricted integration options make it challenging to maintain consistent data flow with other tools, particularly problematic for data-driven organizations.
No Lifecycle Surveys
ThriveSparrow completely lacks lifecycle survey functionality, a significant oversight for organizations wanting to track employee sentiment throughout their tenure. This gap limits HR teams' ability to gather crucial data at key employment milestones.
No Compensation Integration
We found the platform lacks any meaningful compensation management features. There's no ability to tie compensation milestones to goals or access benchmarking data, limiting its usefulness for performance-linked compensation reviews.

ThriveSparrow is best for

  • Businesses with complex review needs seeking highly customizable performance management
  • Businesses with complex goal alignment requirements across multiple project management tools
  • And/or who need AI-enhanced performance analytics and insights
  • And/or who need hands-on implementation support for custom integrations

ThriveSparrow is less good for

  • Businesses needing robust 1:1 management and compensation tracking capabilities
  • Businesses with complex integration needs requiring native connections to multiple HR and project management tools
  • Who need dedicated 1:1 meeting management outside of review cycles
  • And/or who need compensation management tied to performance reviews

ThriveSparrow pricing

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Billing cycle

Performance

$5

employee / month

Billed monthly

Common features

Conduct 360 reviews
Create employee action plans
Schedule recurring reviews

Advanced features

Monitor review cycle progress
GDPR Compliance
API
Enable employee self-reviews
User Data Training Protection
Webhooks
View employee performance metrics
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