Wrike stands out for its extensive features and adaptability, offering a range of customizable templates and workflow options. Its interface, while sleek, can be intricate, presenting a steep learning curve that may initially overwhelm new users. The platform does well with data exportability and API access but lacks a wide range of third-party integrations, which might limit its utility in some professional settings. Customer support is functional, heavily leaning on automated responses and self-service resources, which could frustrate users seeking more personalized assistance. Overall, Wrike is well-suited for teams with a high number of active projects looking for deep project tracking and customization, provided they're prepared for some initial complexity.
Expert review
Stackfix's Rating
6.4 / 10
Last updated on
Reviewed by Camin McCluskey
Stackfix Co-Founder & CTO
Key findings
Feature available
Pros
Robust time tracking functionality
Most project management tools only allow you to track how much time has been spent on a specific task. Wrike takes this a step further by offering full timesheets, making it especially useful for scenarios like managing contractors who are paid hourly. This added functionality not only helps with tracking work but also streamlines billing and payroll processes, saving you time and effort.
Excellent Single Player within Team Experience
Wrike offers Personal dashboards and a dedicated personal space to manage your own to-do list are thoughtful features that stand out. They give you a clear, organized view of your tasks and priorities without cluttering shared spaces. This level of personalization allows you to focus on what matters most to you, making it easier to stay on top of your responsibilities. It's a simple yet impactful touch that many other tools overlook.
Highly Customizable Platform
Robust Task Management
Versatile Project Views
Feature unavailable
Cons
Complex Learning Curve
No Document Management
We were disappointed by Wrike's lack of native document management capabilities. Without built-in wikis or document creation tools, teams must rely on third-party solutions, making knowledge sharing and documentation more cumbersome than necessary.
Subpar Customer Support
Integration Limitations
Wrike is best for
- Businesses with a high number of active projects (10+ projects at a time)
- Who need sophisticated workflow automation and extensive project templates
- And/or who want deep task management customisation
Wrike is less good for
- Businesses with a low number of active projects (3-5 projects at a time)
- Who need built-in chat functionality for quick communication
- And/or who want a simple learning curve with minimal setup time for workflow automation
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