logo
Zendesk for Service logo

Zendesk for Service - Review & Pricing 2024

Customer Support

Is Zendesk for Service right for you?

Get a demo from Stackfix to see Zendesk for Service in action, with zero sales pressure.

Zendesk - Inbox
Zendesk - Macros
Zendesk - Open Ticket

Stackfix Review

Stackfix's Rating

6.8

Reviewed by the Stackfix team after extensive testing of the product

Zendesk is the most powerful customer support software within our curation, offering unparalleled functionality and powerful automation and customization options, which makes it a best for businesses with a high volume of tickets and receives support requests across multiple platforms.

However, Zendesk does come with a steep learning curve and price tag, which may turn away businesses looking for a simpler or low cost tool.

Pros of Zendesk for Service

Cons of Zendesk for Service

Zendesk for Service is best for

Businesses with a high ticket volume (>500 tickets per day) or a lower volume (e.g. 200+) that are scaling rapidlyAnd/or who need the richest functionality and most powerful automations

Zendesk for Service is less good for

Businesses with a low to moderate volume of tickets (<500 per day)And who are not scaling rapidlyAnd/or businesses looking for either a simpler or low cost tool
đź‘€
Looking for more suitable products?
Answer 3 quick questions

Compare Zendesk for Service with similar products

Stackfix Verdict
Best forHigh support ticket volume and automation over many channelsHigh support ticket volume and integrated with Zoho CRMHigh support ticket volume and integrated with FreshsalesHigh support ticket volume via chat bots & help center
Less good forBusinesses with a low to moderate volume of tickets (<500 per day)Businesses with low ticket volumes (<100 per day)Businesses with<strong> low ticket volumes </strong>(&lt;100 tickets per day)Businesses with a very high ticket volume (>1000 a day)
Common features
Advanced features

See other Customer Support Softwares

Go Back to Browse