Zoho’s software often lures you in with its low cost and extensive features, but the reality can be frustrating. Like its other tools (e.g., ATS), the promise of rich functionality is overshadowed by a clunky user experience. Even simple tasks, like creating a performance review, feel unnecessarily complicated—you’ll likely spend more time sifting through help articles than actually getting things done.
Unless you’re a small team in the sub-continent (who might benefit from Zoho's tailored features for this region) and planning to bundle it with Zoho Payroll and Zoho Recruit, it’s hard to recommend Zoho over more user-friendly alternatives.
