Zoho Sign - Review & Pricing 2025

Name: Zoho Sign
Brand: Zoho

eSignature

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Expert review

Stackfix's Rating

7.3 / 10

Last updated on

Reviewed by Paddy Stobbs

Stackfix Co-Founder & CEO

Key findings

Zoho Sign is a solid, budget-friendly eSignature tool, especially if you’re already using the Zoho ecosystem. It covers the basics well at a great price, but the UI and overall experience feel a bit clunky compared to higher-end competitors.

Pros

Comprehensive document creation and signing workflow

We found Zoho Sign's document creation capabilities to be excellent during testing. The platform offers a sophisticated drag-and-drop builder with extensive field options, formula calculations, and conditional logic that helps streamline complex document workflows.

Advanced field auto-detection

We found the AI-powered field detection to be remarkably accurate during testing. The system automatically identifies and places signature fields, text fields, and checkboxes while adding contextually relevant placeholder text - a major time-saver for document preparation.

Flexible document customization options

During our evaluation, we were impressed by Zoho Sign's customization depth. The platform supports formula fields, custom fields with validation rules, and conditional logic to show/hide elements based on inputs - perfect for creating sophisticated document workflows.

Robust security and audit features

Our testing revealed comprehensive security features including detailed audit trails tracking every action with timestamps and IP addresses. The platform offers multiple authentication methods including password protection, ID verification, and SMS/email OTP.

Versatile signing workflow management

We were impressed by the signing workflow flexibility during testing. The platform enables sequential signing orders, bulk sending, custom roles per signer (including in-person and witness options), and delegation capabilities - ideal for complex approval processes.

Cons

Limited reporting capabilities

We found the reporting functionality to be frustratingly basic. The dashboard only shows basic document status categories without tracking crucial metrics like completion times and rates - a major limitation for teams needing detailed performance insights.

No completion rate tracking

During our testing, we found that Zoho Sign lacks the ability to track document completion rates - a critical oversight that makes it difficult for teams to monitor signing progress and identify bottlenecks.

No signer engagement insights

We were frustrated by the absence of signer engagement analytics. The platform fails to provide insights into how long signers take to review and complete documents - crucial data for optimizing workflows.

Interface lacks polish

While testing, we noticed the interface feels functional but lacks refinement. The UI navigation is basic but some advanced controls feel poorly organized, making it less intuitive than premium competitors.

Zoho Sign is best for

Businesses with complex document preparation needs
Who need flexible signing workflows with multiple roles and authentication options
And/or who need to collect payments during document signing

Zoho Sign is less good for

Businesses with high-volume document tracking needs
Who need detailed analytics on signer engagement and completion rates
And/or who need a highly polished UI

Gallery

Zoho Sign all documents page showing statuses of documents

Zoho Sign drag and drop builder with auto-detected and placed text fields

Zoho Sign reports showing documents in progress

Zoho Sign all documents page showing statuses of documents

Zoho Sign pricing

Pricing calculator

Billing cycle	Free $0	Standard $13.58 user / month Converted from GBP Billed monthly	Professional $23.09 user / month Converted from GBP Billed monthly	Enterprise $29.88 user / month Converted from GBP Billed monthly	Custom Custom Contact us for a quote
Restrictions
documents per user	5	25	No limit	No limit	No limit
Common features
Interactive fields
Auto-suggest and place fields
Formula fields
Conditional objects
In-person signing mode
File upload field
API Access
Advanced features
Create eSignature documents
Prepare documents with a drag and drop builder
Set a signing order
Sharing and access controls
Audit trails
Reports and insights dashboard
Salesforce
Store and manage documents
Assign fields to signers
Share via link
Password protect documents
Bulk sending
HubSpot
Text input fields
Send automatic reminders
Edit and re-issue
Pipedrive
ID verification authentication
Google Drive
Auto-fill information
Knowledge based authentication
Reusable templates
Dropbox
Custom fields
Signer delegation
SOC 2 Type II
Web forms
Stripe
Set expiration dates
E-witness
ISO 27001
Mobile app
PayPal
GDPR
Role-based access for teams
HIPAA
Microsoft 365
Collect payment while signing
Slack
Custom branding
Zapier