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ZoomInfo Sales - Review & Pricing 2025

Lead Generation

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Expert review

Stackfix's Rating

4.9 / 10

Last updated on

Reviewed by Paddy Stobbs

Stackfix Co-Founder & CEO

PS

Key findings

ZoomInfo is a powerful, enterprise focused lead generation platform. Its contact database is one of the largest we've seen with over 425M records, nearly double that of Apollo's. Its prospecting interfaces were the most granular and powerful of any tool we've tested, with a strong focus on timely datasets such as recent scoops and job changes. Additionally, its integrations list and workflows features are rich and well executed.

However, it lacks any in-built email sequencing functionality, which means you'll need to combine ZoomInfo with another engagement tool for the actual outreach. As such, ZoomInfo is best suited to large enterprises with a very high monthly prospecting volume who already have a pre-existing CRM/engagement stack in place.

Feature available

Pros

Exceptional Contact Database Size and Search Capabilities
We found ZoomInfo's database of over 425M records to be nearly twice the size of competitors like Apollo. The prospecting interface offers the most granular filtering options we've tested, particularly excelling at timely signals like job changes and company updates.
Rich Company Intelligence and Profiling
We were impressed by ZoomInfo's company profiles, which feature the most comprehensive filtering options we've seen. The interface excels at surfacing timely intelligence like newsflow and human-researched scoops, crucial for timing outreach effectively.
Advanced Workflow Automation
We tested ZoomInfo's workflow automation features and found them particularly powerful when combined with their unique intent and scoops data, enabling users to create sophisticated, timing-based automated prospecting sequences.
Comprehensive Integration Ecosystem
We found ZoomInfo's integration capabilities to be exceptional, with native connections to all major CRMs, sales engagement platforms, and automation tools. The platform also provides API access for enterprise customers requiring custom integrations.
Enterprise-Grade Customization
We found ZoomInfo offers extensive customization options, allowing enterprises to tailor everything from core screen layouts to search result columns, lead scoring algorithms, and ICP definitions to match specific needs.

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Cons

Poor Customer Support Experience
We found ZoomInfo's support to be frustratingly sales-focused rather than solution-oriented. Support responses often took over a day, with no live chat option available. The help center is overwhelming and difficult to navigate, making self-service problem-solving a challenge.
Outdated Interface Design
Despite recent updates to core prospecting views, we found many screens remain clunky with confusing feature placement. The cluttered home screen creates a particularly poor first impression that fails to meet modern UX standards.
Difficult User Experience
We encountered significant usability barriers, from mandatory sales calls just to trial the platform to unintuitive feature locations. The home screen is cluttered and overwhelming, while mastering the platform requires a full day of learning even for basic functions.

ZoomInfo Sales is best for

  • Businesses with very high prospecting volume (5000+ leads per month)
  • Who need extensive data enrichment capabilities and the most granular filtering options for precise targeting
  • And/or who want powerful workflow automation combined with intent data for timely prospect engagement

ZoomInfo Sales is less good for

  • Businesses with a low prospecting volume (50-200 leads per month)
  • Who need integrated email sequencing and engagement tracking functionality
  • And/or who want simple self-serve onboarding and an intuitive user experience

ZoomInfo Sales pricing

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Billing cycle

Sales

Custom

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Restrictions

usersNo limit

Common features

Find contact email
Find contact phone number
Add contacts from LinkedIn
Filter by company intent signals
Filter by company technology stack used
Filter by company fundraising status

Advanced features

Search contact database
View company profiles
Create targeted lists
Verify contact accuracy
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